SALES & MARKETING
Sales Team
Our sales team works directly with customers to provide tailor-made solutions to meet different and unique requirements.
Our 25 years of experience in the production of standard as well as non-standard products has equipped us with years of technical know-how to advise on Made-to-Order products.
We always strive to collaborate with clients to optimise their requirements while making sure they conform to market standards and are of the best quality.
The majority of TRAC sales staff are qualified mechanical engineers who are able to discuss the technical details of TRAC products and relate their benefits to customer requirements.
QUALITY & BODY WORK GUARANTEE
Work Guarantee
Your trusted partner
TRAC warrants the bodywork to be supplied free from defects in material and workmanship for a period of 5 years irrespective of distance covered.
This period commences from the date of departure from our premises.
This warranty shall cover either the repair of the material supplied or the replacement, free of charge, of the parts or components which are determined to be defective as per company policy.
Support
Immediate and decisive solutions and technical support.
These characteristics are the key to our success, together with the unequalled performance of our products.
An effective and efficient service is guaranteed by the proven experience of our collaborators, from personnel in our authorised workshops and partners to our colleagues in the after-sales service department.
We also organise rapid delivery of spare parts and accessories, thanks to our always well-stocked warehouse.
TRAC SUPPORT
ON SITE CLIENTS SUPPORT
On-site Clients Support
TRAC is well reputed in the market for reliable after-sales service. Our fully-equipped mobile workshop vans are ready to quickly respond to clients’ urgent on-site repair and service requirements.
SPARE PARTS AND ACCESSORIES: An in-stock original spare part is of the highest quality, boasts exceptional performance and is able to satisfy every need. Delivery is reliably swift.
TRAINING: We will support you in the future. To ensure perfect functioning of the machines, our testers and partners work alongside our customers, wherever they may be.
Request Support ↗Tell us how we can help
Send your vehicle details and support requirements to our team.